Frequently Asked Questions
Everything you need to know about your Paris Texas experience.
Where does Paris Texas ship from and what are the delivery times?
All orders are dispatched from our warehouse in Italy. Standard shipping typically takes 3-5 business days, while express shipping options are available for faster delivery globally.
How do I determine the correct size for my boots?
Our footwear generally runs true to size. However, for specific styles like our signature stiletto boots, we recommend consulting our detailed Size Guide found on each product page for precise measurements.
What is your return policy?
We accept returns within 14 days of the delivery date. Items must be in their original condition, unworn, and with all security tags and packaging intact to be eligible for a refund.
Are your products made from genuine leather?
Yes, Paris Texas products are crafted in Italy using high-quality genuine leathers, suedes, and exotic-effect embossed skins to ensure luxury durability and comfort.
Can I change or cancel my order after it has been placed?
Once an order is confirmed, it is processed immediately to ensure quick delivery. Therefore, we are unable to modify or cancel orders once they have been finalized.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options such as Klarna and Apple Pay for a seamless checkout experience.